1 Message
Parental control
I tried to go to the vape store on my cell and it says I can't till I update the parental controls but I've never set them because my kids are over 18 and don't stay at home. Can't figure out how to fix this
1 Message
I tried to go to the vape store on my cell and it says I can't till I update the parental controls but I've never set them because my kids are over 18 and don't stay at home. Can't figure out how to fix this
XfinityAldrik
Official Employee
•
2.2K Messages
2 years ago
Thank you for reaching out to us on our community forums @user_vfy4ln! To change the parental controls for the internet we have this really handy article.
To access these settings we will want to make sure you are signed in to the primary username on the account. Thankfully we have this awesome link for quickly recovering the primary username for your account.
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