U

Visitor

 • 

1 Message

Wed, Jul 21, 2021 4:26 PM

parental control

I do not see parental control option in my account settings. What should I do?

Responses

Official Employee

 • 

192 Messages

2 m ago

Hi there @user_6d87fc! Thank you for reaching out to us here on our Forums platform, I hope this finds you well. Can you please follow the steps outlined at https://comca.st/36SzGRo to see if this helps you? 

 

If you still need further assistance, please send us a direct message. Here's the detailed steps to direct message us: 


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 • Click the "Peer to peer chat" icon (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

 

Thank you! 

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