C

Visitor

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1 Message

Sat, Apr 24, 2021 11:13 PM

Orbi cbr750 shows offline in xfinity app

Orbi cbr750 shows offline in xfinity app. I have cleared data and cache in xfinity app. Gateway shows up on xfinity website. Seems to be an ongoing issue as I have seen numerous posts similar in these forums 

EG

Expert

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89.8K Messages

6 m ago

FWIW. Customer owned / third party equipment will not be shown.

Contributor

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15 Messages

3 m ago

same here, uninstalled and installed app on multiple devices, talked to comcast support multiple times, same issue

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