PeppersHouse's profile

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Sat, Jan 25, 2020 8:00 AM

Old XFi profile bedtimes carrying over after move

Hello!  Hoping someone here can help.  I had a profile for my son set up with bedtimes for his devices.  We moved and all profiles associated with my account were removed from the app.  However, his devices are still kicked off of the network at the previous bedtimes.  Because I can no longer manage the profile I am unable to change this.  Is it possible to remove these previous phantom profile settings?  Phone support was unable to resolve this issue.


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