Visitor
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1 Message
Not able to connect to hotspot
Able to connect but it’s saying “no internet connection” what may the problem be, help please
Visitor
•
1 Message
Able to connect but it’s saying “no internet connection” what may the problem be, help please
XfinityAlisha
Official Employee
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290 Messages
10 d ago
Hello, @AliceR Thank you so much for posting your concerns here on our Xfinity Community Forum page. I am sorry you are having troubles connecting to the Hotspot, I know I sure use them often and would be frustrated if I was having troubles. We will get this fixed.
Just to confirm you are not trying to connect to the public hotspots while you are in your home, correct?
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