A

Visitor

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1 Message

Wed, Jan 12, 2022 10:13 PM

Not able to connect to hotspot

Able to connect but it’s saying “no internet connection” what may the problem be, help please 

Official Employee

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290 Messages

10 d ago

Hello, @AliceR Thank you so much for posting your concerns here on our Xfinity Community Forum page. I am sorry you are having troubles connecting to the Hotspot, I know I sure use them often and would be frustrated if I was having troubles. We will get this fixed.

 

Just to confirm you are not trying to connect to the public hotspots while you are in your home, correct? 

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