Regular Visitor
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1 Message
No xFi, but device is paused
Only one of 10 device will show 'Your device is currently paused'. But I never had the xFi device or the service. Can anyone explain why this would suddently appear?
Regular Visitor
•
1 Message
Only one of 10 device will show 'Your device is currently paused'. But I never had the xFi device or the service. Can anyone explain why this would suddently appear?
Responses
ComcastChe
Official Employee
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6.1K Messages
1 y ago
Hi @Preedma!
Thanks for using the Forums to bring this to our attention. I can review your account to determine the cause of this. Just send me a private message with your first and last name and your full-service address. To send a private message, click on "ComcastChe" and then click send a message.
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ComcastChe
Official Employee
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6.1K Messages
1 y ago
@Preedma,
I'm happy this issue resolved on its own after some time. If you need assistance in the future, please create a new post and we will help you however we can. Thanks for being a Comcast customer. Take care!
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