Regular Visitor
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4 Messages
No (WiFi) activity reported on xFinity xFi webpage
The xFinity xFi webpage (https://internet.xfinity.com ) has been reporting zero activity. However, we have been using the WiFi. It shows that devices are connected with zero usage.
I would like to limit my son's access using the Active Time Limit, but if usage data isn't being recorded, I can not do that.
Responses
ComcastBrittany
Official Employee
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712 Messages
1 y ago
Hi @neefer, I had sent this along to our team for investigation last Friday. It looks like a recent Gateway reboot over the weekend may have fixed the issue. Can you confirm that you are now seeing activity in xFi?
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neefer
Regular Visitor
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4 Messages
1 y ago
It worked for a while. Then it stopped working again. I suppose I could continuously reboot my modem, but that really isn't a satisfactory long term solution.
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