juliodominguez's profile

New Poster

 • 

1 Message

Thu, May 7, 2020 4:00 AM

New XFi router modem

Old modem router had wireless 2.4 and 5.0 now new xFi router modem does not show wireless 5.0. What went wrong?

Responses

EG

Expert

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87.9K Messages

1 y ago

If you are not using any Xfi Pods, you can try separating the 2.4 and the 5.0 bands and give them two different broadcast names / SSID's;

 

https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi

 

New Poster

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3 Messages

1 y ago

Is this the result of a diagnostic scan or just which connection the gateway has decided for your particular device? Out of the box my XB7 sets a single SSID and password but both bands show up under scan. As was mentioned above, there is the option of making the bands discrete providing you're not using any pods. The xFi UI leaves some things to be desired but the option is in there.

oldrich

Contributor

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12 Messages

20 d ago

Comcast is one of the largest and  most wealthy corporations there is.  Switching modems should not be  a mystery nor should it be difficult. 

EG

Expert

 • 

87.9K Messages

19 d ago

Year old dead thread now being closed.

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