New Gateway = Devices Not Connected in Xfi

I’ve been a happy user if the XFi app. It does a great job of enforcing curfew for my kid. However, we got a new Gateway a little over a week ago, and I just realized it’s not showing devices as connected, when they clearly are connected. It’s impossible to manage the devices if they’re not showing up as connected.

I have rebooted the Gateway, but that didn’t change things.