Did you get answers on this? I called and talked to 4 dif reps today and got tossed around and apparently they don’t even have data escalation department anymore?
I don’t think even xFinity understands what this means...the data just doesn’t make sense. Can someone answer this question that knows what they are taking about?
Responses
cpagotto
New Poster
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1 Message
9 m ago
It means you have used 89% of your data allowance with all devices combined
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alk444
Frequent Visitor
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9 Messages
9 m ago
my allowed data usage is 1229 GB/month or ~41 GB/day. so is that saying i used 89% of 41 GB = 36 GB in the last 24 hours?
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alk444
Frequent Visitor
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9 Messages
9 m ago
they do make it hard to find. these screen shots show how.
Screen Shot 012.JPG clk 'sign in to edit with xFi'
Screen Shot 013.JPG clk gateway >
Screen Shot 015.JPG clk the > for one of the devices
Screen Shot 014.JPG this 24hr and 30 day bar graphs and %
but it doesn't say % of what
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Blairekrystine
New Poster
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1 Message
9 m ago
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EL2020
New Poster
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2 Messages
8 m ago
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