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Need capability to control elderly parents TV
Good morning,
bamd94 submitted the below question, and I also need the capability to assist my mom because I live in another city. Did Xfinity provide a solution?
Note to Xfinity Staff Monitoring this Forum -- This is real world situation that may impact you when you become a senior citizen with dementia.
Thank you, HokieVT
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bamd94
4 Messages
Fri, Apr 16, 2021 9:55 PM
Closed
My 90 yr old mother (who lives in assisted living facility) cannot use the remote to get the programs she wants to watch. It's too complicated for her. I can't even get her to correctly use the voice activation feature. I tried downloading the xfinity remote control app, but it won't work even though her account is linked to my xfinity account. She loves to watch tv, but it's useless unless I can change the channel for her. Any ideas? Does product development read these posts? I would think this would help every person with an elderly parent----we're talking MILLIONS of people!
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