My Parental Controls and Profiles ALL GONE after updating App

Question

I just updated the app (which was required) and now ALL of my profiles and parental controls are gone!!!!!  Please help.

XfinityBenjaminM · Answer

user_u7whj5 Hello! Thank you for reaching out to us here on our Community Forum. Are your parental controls still missing? After you update the App, you may need to restart your device.

Xfinity App

user_u7whj5

My Parental Controls and Profiles ALL GONE after updating App

XfinityBenjaminM

New to the Community?