Pg132's profile

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Sat, Mar 21, 2020 12:00 PM

Modem purchase

I purchased an Arris tg1682G
I tried for a few hours to set this up but Xfinity is a now insisting that it’s not compatible .It is the same exact modem I have now and it is listed I was being OK to use on the xfinity my devices website, I-Purchased on eBay and it is brand new Thanks for Any help



Diamond Problem Solver


25.9K Messages

1 y ago

Hopefully, you can get your money back. That’s Comcast equipment that was never returned, these aren’t available for sale. It’s new to you but it’s not brand new

Gold Problem Solver


22.4K Messages

1 y ago

@Pg132 wrote: I purchased an Arris tg1682G ...

Comcast only allows purchased devices listed on The TG1682 isn't on that list.

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