1 Message

Sun, Sep 11, 2022 4:30 AM


Error page loads whenever try and login. I am a new customer moving into apartment with equipment pre-setup. 

Official Solution

Official Employee


157 Messages

3 months ago

@user_2629c2 thank you for joining the amazing Xfinity Forums community! This is a great place to ask questions or state concerns and have the community help with the issue.

It's great to hear that have our awesome services at your new home and I want to make sure that you have gained access to your account.

As a new user it is very important that you fully activate your account using our Get Started website. You can find the Get Started website here. Please let me know if this solves your issue or if you need further assitance. 

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