Danstepanukha's profile

New Poster

 • 

2 Messages

Tue, Jun 2, 2020 6:00 PM

iPhone XR won’t connect with XFi pods

So I just installed the XFi pods. My tv is connected to a pod and works fine so I know it’s not a connectivity problem with the pod. My iPhone will connect to the network but as I get further from the modem and get near the pod, the network signal still shows strong but I have NO internet access at all. Might this be a security feature? Not sure how to fix this

Responses

Accepted Solution

New Poster

 • 

2 Messages

1 y ago

So after troubleshooting the simple things like restarting the modem, plugging and replugging the pods, what actually fixed this issue was resetting my iPhone Network setting.

Official Employee

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39 Messages

1 y ago

Hello. My apologies you're experincing issues with the Xfinity xFi application. Have you attempted to connect your iPhone XR using the xFi web portal instead of the xFi application ? If not, would you kindly attempt to access xFI through the web portal and see if that helps. 

 

Here is the link : xfinity.com/myxFi)

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