Your concern is unclear. Are you saying that the device doesn't have an internet connection at all, or that it does but you can't or don't know how to activate it for service ?
user_wpzkce Hello! Thank you for reaching out to us here on our Community Forum. If you are still having issues with your internet, please advise us of what troubleshooting you have done so that we can better understand your situation.
EG
Expert
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113.1K Messages
11 months ago
Your concern is unclear. Are you saying that the device doesn't have an internet connection at all, or that it does but you can't or don't know how to activate it for service ?
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XfinityBenjaminM
Official Employee
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2.4K Messages
11 months ago
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