Visitor

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1 Message

Saturday, December 20th, 2025 2:24 AM

Install

I am trying to set up my internet but I do not have room for the xfinity app. 

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Official Employee

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472 Messages

18 hours ago

Hello @SD51590. Thank you for reaching out on our Community Forum. I would love to assist you with getting your internet set up. 

Please send us a direct message with your full name and address so that we can assist you further.

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it.

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