1 Message
I’m trying to connect new devices
I’m trying to connect new devices but whenever I try it says failed to connect I don’t know why
1 Message
I’m trying to connect new devices but whenever I try it says failed to connect I don’t know why
XfinityJamesC
Official Employee
•
1.5K Messages
1 year ago
Greetings, @user_b5fbd0! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about the Xfinity app. You have definitely come to the right place for assistance.
Can you tell me a little more about what you're trying to connect? Are you trying to connect new wireless (WiFi) devices to your home network, or are you trying to connect new equipment to your account, such as an xFi Pod or Storm-Ready WiFi?
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