New Poster
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1 Message
I'd love to unpause
I have a device that will not unpause. I have tried reassigning it, unplugging it, and restarting my modem. When I go to the troubleshoot device screen it recommends I unpause it and when I try the three little dots just CAN'T.
user_m5th11
Official Employee
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39 Messages
5 years ago
Hello. My apologies you're experincing issues with the application with pause/unpause. Would you kindly attempt to pause this device by visiting : xfinity.com/myxFi and see if that helps.
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