Skip to main content

  • Home

  • Getting Started

    • Offers

U
user_9ixnl9
1st Topic
1st Reply

2 Messages

Wednesday, November 20th, 2024 11:33 PM

I want to keep this email active bc we use it on the Xfinity app on my wife’s IPhone

I want to keep [Edited: "Personal Information"] email active bc my wife uses it with the Xfinity app on her Iphone

Question

 • 

Updated 

19 hours ago

 • Edited

15

2

0

Was this helpful?

XfinityMarcos

Official Employee

 • 

1.9K Messages

1 day ago

Hello user_9ixnl9, I'm glad you're able to use that email and are looking to keep it active. Have you signed in to the Xfinity Connect website lately with that email? 

 

0

0

user_9ixnl9

2 Messages

19 hours ago

I am stating I need to keep the [Edited: "Personal Information"]  active in order to use the xfinity app onmy IPhone and Ipad

(edited)

1

0

XfinityMarcos

Official Employee

 • 

1.9K Messages

 

user_9ixnl9, as long as the email in question is following our Email policy outlined in this Hyperlink, you won't have to worry about losing that email. Can you please let me know if you're able to access that link? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

19 hours ago

0

forum icon

New to the Community?

Start Here