Visitor
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4 Messages
I have problems accessing my emails from the xfinity app
I used to able to open the xfinity app, touch the email blue button, and the emails appeared. It not longer works. I must ask the Assistant for a link to my emails. What is going on to require this work around?
spacedrive
Regular Visitor
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8 Messages
1 day ago
Having the same issues for days now as well
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XfinityAlyssaA
Official Employee
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2.4K Messages
22 hours ago
Good evening @Linda143, and thank you for reaching out on our community forums regarding your issues accessing your emails from the XFINITY app, our team will be happy to help troubleshoot. Are you experiencing any errors on your screen when attempting to access your email? Is the same issue happening if you try to access your emails through the Xfinity website instead of the app?
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BruceW
Gold Problem Solver
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27.2K Messages
17 hours ago
If you can't find a link in the app, you could open https://connect.xfinity.com/ in a browser and then bookmark or favorite that page for future use.
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