Visitor
•
3 Messages
I get the Xfi push notifciation.
I get the push notification on my phone several times within minutes. When I click on it, it's blank. How can I tell what this notification is telling me?
Visitor
•
3 Messages
I get the push notification on my phone several times within minutes. When I click on it, it's blank. How can I tell what this notification is telling me?
XfinityJoe
Official Employee
•
545 Messages
6 months ago
Hi there @rjbaluckett thank you for taking the time to post your concern on the Xfinity forums! We would be happy to assist with your app concern. Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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