rjbaluckett's profile

Visitor

 • 

3 Messages

Tuesday, May 14th, 2024 7:18 PM

I get the Xfi push notifciation.

I get the push notification on my phone several times within minutes.  When I click on it, it's blank.  How can I tell what this notification is telling me?

Official Employee

 • 

457 Messages

4 months ago

Hi there @rjbaluckett thank you for taking the time to post your concern on the Xfinity forums! We would be happy to assist with your app concern. Please send us a DM with your full name and address to Xfinity Support.

To send a direct message:

Click "Sign In" if necessary

Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

An "Xfinity Support" graphic replaces the "To:" line.

Type your message in the text area near the bottom of the window

Press Enter to send it

 

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