I can't pay my bill using the app

user_57ps1r Hello and thank you for reaching out via our Xfinity Community Forums. I'm so sorry to hear you're having trouble with paying your bill through the app, and I completely understand how frustrating that can be. Thank you so much for reaching out to let us know — we're here to help! Could you please let me know what issue you're experiencing when you try to make the payment? Are you getting an error message or encountering a specific problem? I’d love to help you get this resolved as quickly as possible.

 

Please feel free to share any details, and I’ll do my best to assist you. Thanks again for your patience!