New Poster
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1 Message
I am getting 'Access not Authorized' while trying to change my Wifi-password, please help
I am trying to change my home-network password and I am getting "Access not Authorized" message even though I am already signed in.
New Poster
•
1 Message
I am trying to change my home-network password and I am getting "Access not Authorized" message even though I am already signed in.
Responses
XfinityJosephA
Official Employee
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397 Messages
8 m ago
Hi, @mike1938, I'm sorry you are unable to change your password, but I will be happy to help. Are you logged into your modem trying to change it? Please select my username to send a private message with your name and service address so we can take a closer look at your service.
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