user_ixptpu If you have our Xfinity TV services, it would be a plug-and-go situation. Once plugged up and correctly connected to a TV, the Activation should start on its own. If you did not request a new box, do you currently have TV services? Did you recently make changes to your account?
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XfinityJon
Official Employee
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531 Messages
3 months ago
Good afternoon user_x3zkvj. We would be happy to assist you. What type of new device are you looking to get assistance with?
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