Frequent Visitor
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5 Messages
How Pause & Parent Controls Were Defeated
I just wanted to share how my little darling was outsmarting me. We parents have to stick together. He just said “XFi” into the tv remote, navigated to People, then changed his profile settings to his liking. Meanwhile, I was resetting passwords, searching forums, and tearing my hair out. I hope this helps another beleaguered parent.
Accepted Solution
XfinityJosh
Official Employee
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131 Messages
5 years ago
That is funny and i am sure stressful for you at the same time! You can set it so that a password is needed and then if he says something into the remote control he will need a pin code to be able to open up the xFi from the remote control. Please let me know if you need my help on how to do that so that he will not be able to go in and make those changes.
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shana2
Frequent Visitor
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5 Messages
5 years ago
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shana2
Frequent Visitor
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5 Messages
5 years ago
Can you provide some more info for vitreen99 who also had teenager issues? I noticed you can also view the gateway password via the TV without a pin. And a shout out to jdouros for the great repro steps. A background in UAT/QA or development maybe? I’d love to hear the solution for what he reported.
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Clh17
Frequent Visitor
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5 Messages
5 years ago
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AbbyN
New Poster
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1 Message
5 years ago
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