fkelly1165's profile

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1 Message

Thu, Oct 10, 2019 5:00 AM

How do I Shut off WIFI

I need to control my teenage son's WIFI use so he can't acess his phone or laptop after 10:00 PM?

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Official Employee

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2.3K Messages

2 y ago

fkelly1165 -- Thanks for reaching out.  I pulled up your account & it looks like you have an xFi eligible Gateway.  You can make use of the Xfinity xFi Mobile App or Website to do this.  First you would want to set up a profile for your son in the app and assign his devices to that profile.  Once you've done that, you can set up a Bedtime Mode for that profile.

You can read more about Profiles and Bedtime Mode here -- 
https://www.xfinity.com/support/articles/personalize-customize-hnetwork-xfi

jweaver0312

Expert

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1.9K Messages

2 y ago

What is the make and model of the router?

Regular Visitor

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1 Message

2 y ago

I have sent a PM

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