fkelly1165's profile

New Poster

 • 

1 Message

Thu, Oct 10, 2019 5:00 AM

How do I Shut off WIFI

I need to control my teenage son's WIFI use so he can't acess his phone or laptop after 10:00 PM?

This conversation is no longer open for comments or replies and is no longer visible to community members.

Responses

ComcastRachelH

Official Employee

 • 

2.3K Messages

2 y ago

fkelly1165 -- Thanks for reaching out.  I pulled up your account & it looks like you have an xFi eligible Gateway.  You can make use of the Xfinity xFi Mobile App or Website to do this.  First you would want to set up a profile for your son in the app and assign his devices to that profile.  Once you've done that, you can set up a Bedtime Mode for that profile.

You can read more about Profiles and Bedtime Mode here -- 
https://www.xfinity.com/support/articles/personalize-customize-hnetwork-xfi

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick
jweaver0312

Expert

 • 

1.9K Messages

2 y ago

What is the make and model of the router?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

Regular Visitor

 • 

1 Message

2 y ago

I have sent a PM

New to the Community?

Start Here