U

Visitor

 • 

2 Messages

Friday, March 3rd, 2023 9:27 AM

Closed

How can I see data usage by device?

I can easily see my data usage so far this month. It would be nice to see if my day as well. But when I really need is to be able to see data usage by device so far this month.

Official Employee

 • 

1.5K Messages

2 years ago

Greetings, @user_28d660! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about your data usage.

 

There isn't really a way to see how much data a given device is using, unless that device has some sort of data tracking feature on it, like a mobile phone or a tablet. If you have profiles set up on your Xfinity app, you can see how much active time a given person is using each day, which may help determine if one group of devices is using a greater share of your total data, compared to everyone else. You can find more details about this option here: https://www.xfinity.com/support/articles/xfi-activity-reporting-supported-applications

Visitor

 • 

2 Messages

2 years ago

Is there a way to see more granularly than by month? Such as by day.

Official Employee

 • 

1.1K Messages

Hello @user_28d660! That's a great question! Check out these links for more information:

https://www.xfinity.com/support/articles/data-usage-usage-history
https://www.xfinity.com/support/articles/data-usage-plan

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Gold Problem Solver

 • 

25.9K Messages

2 years ago

... when I really need is to be able to see data usage by device so far this month.​

For all practical purposes, the only way to track daily usage is by checking the Usage Meter reading every day.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

forum icon

New to the Community?

Start Here