Visitor
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1 Message
Gear icon
Norton requests me to go to xfinity app go to gear icon go to go to 3 rd party access to get password for my safe email from Norton. Cannot find gear icon snywhere
Visitor
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1 Message
Norton requests me to go to xfinity app go to gear icon go to go to 3 rd party access to get password for my safe email from Norton. Cannot find gear icon snywhere
BruceW
Gold Problem Solver
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27.5K Messages
2 days ago
Norton's instructions are a bit confused. You probably need to log in to https://connect.xfinity.com, not the Xfinity app.
Please see https://www.xfinity.com/support/articles/third-party-email-access.
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XfinityJon
Official Employee
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1.6K Messages
14 hours ago
Good evening Opus18. Have you had a chance to also check the settings within the Xfinity website? There is a gear icon when logged into the website, usually.
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BruceW
Gold Problem Solver
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27.5K Messages
1 hour ago
If there is, it won't do the poster any good. They need to enable "Third Party Access Security", and can only do that at https://connect.xfinity.com/ by selecting:
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