jacobsed's profile

Frequent Visitor


7 Messages

Mon, Aug 26, 2019 2:00 PM

Free xFi pods email - how to claim them?

I received an email from xfinity stating that I qualify for free xFi pods. I followed the link to claim them and it said to contact customer support. So here I am.

This conversation is no longer open for comments or replies and is no longer visible to community members.



Official Employee


124 Messages

2 y ago

hi @jacobsed 


Thanks for reaching out.  I was able to pull up your account & take a look at the issue you described. I have sent you a private message with additional information. Private messages can be accessed by clicking on the envelope icon in the upper right hand corner of any forums page. Thanks!

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

New Poster


1 Message

10 m ago

Hi, I was told by a xfinity agent that I can get a survey to get a free xpods to go to the website that I would qualify but I cannot find that on the website, I have that service, my internet does Not flow thru my house enough. How can I get this survey

New to the Community?

Start Here