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Hello, thank you for your prompt reply. After reading the article you suggested, it looks like I may have to re-sign-in to a number of apps again. That's a big hammer for this issue. Is there a more targeted way to resolve this? 

Certainly, understandable, I know it is kind of a pain since it'll sign you out of some apps, but it's usually the most effective fix. 

I understand your point.  Perhaps there is someone with appropriate authority to contact PLAY.WORKS and discuss it with that person? This issue had appeared a few other times in the past 3 yrs but it was always resolved without my having to ask for support or help..... It's a bit mystifying why that had stopped happening. Please advise. Thank you.   

We certainly appreciate the feedback you've taken the time to provide us with regarding PLAY.WORKS, and we'll see to it that this is passed along to the appropriate parties for future review. Please let us know if you have any additional feedback or questions regarding clearing your system storage!