nrt's profile

Regular Visitor

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6 Messages

Fri, Jun 7, 2019 11:00 PM

Extreme internet upgrade speed

I upgraded to 150 "extreme internet", but the download speed is very slow. What should be the average speed over Wi-Fi?

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Responses

Official Employee

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2.9K Messages

2 y ago

Greetings, nrt! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear you are running into some issues with your download speeds. It would drive me batty if I wasn't getting the correct speed. I would like to look into this issue for you. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

Official Employee

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2.9K Messages

2 y ago

Hello, nrt. I have not heard back from you. If you still need assistance, please feel free to start a new thread.

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