mrsjack5in's profile

Regular Visitor

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3 Messages

Fri, Apr 24, 2020 5:00 AM

Downtime not working!

Hello, for weeks now I've had issues with the downtown feature not working. I got a new phone last week and it's still not working right. It seems to "undo" itself on a daily basis. It's set to shut off my daughter's WiFi every night and it's just not. I'll go in to check downtime settings DAILY and I'll see that particular day is unselected (meaning no downtime in effect that day). This is every single day. My daughter's Chromebook stays running whether she's awake or not because of this. I'm constantly waking up to the alert that my daughter's maxed her time limit for the day, because WiFi is running all night on her devices. My app is up to date. I don't know what the issue is, but it needs fixed now.

Responses

New Poster

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1 Message

1 y ago

Same issue except mine is all set but the device that is supposed to be on downtime can still access the internet.

New Poster

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2 Messages

1 y ago

I am also having the same issue.  The Downtime Schedule looks like it's all set in xFi and the user Profiles appear to be Paused, but the devices assigned to those profiles are still able to access the WiFi.

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