1 Message

Tuesday, December 27th, 2022 8:10 PM

Displaying Network Name

​My wifi reads as a "hidden network" but the X1 app shows it's selected to be displayed on devices. The admin portal shows the network as hidden and doesn't allow me to change it on a computer, only the app. Seems like a bug with the app that doesn't register the changes. This is the latest X1 app and is being used by the primary account holder.​

​Please advise how I can allow my network to display again. ​

Official Employee


610 Messages

3 months ago

Hello, thank you for reaching out to us. Have you attempted to change it in your xFi App? 

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