U

Visitor

 • 

1 Message

Tuesday, December 27th, 2022 8:10 PM

Closed

Displaying Network Name

My wifi reads as a "hidden network" but the X1 app shows it's selected to be displayed on devices. The admin portal shows the network as hidden and doesn't allow me to change it on a computer, only the app. Seems like a bug with the app that doesn't register the changes. This is the latest X1 app and is being used by the primary account holder.

Please advise how I can allow my network to display again. 

This conversation is no longer open for comments or replies and is no longer visible to community members.

Official Employee

 • 

695 Messages

2 years ago

Hello, thank you for reaching out to us. Have you attempted to change it in your xFi App? 

forum icon

New to the Community?

Start Here