Visitor
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9 Messages
Device Activation gone from app?
I'm trying to self-service activate a cable modem. The Devices section, formerly in the Account tab, is missing. How do I activate my device now?
Xfinity app version Android 5.4.0.20230727172611. Updated today.
XfinityMartyR
Official Employee
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1.3K Messages
1 year ago
Hello @user_pmr207. Thank you for reaching out to us over our Xfinity Community Forums. If you are still looking for the devices section, you should be able to find by selecting 'account' in the lower right area of the app. From there, if you scroll halfway down you should find the 'devices' section for activation options. Please let us know if you are still unable to activate the device.
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