New Poster
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1 Message
Connecting to 2.4
I have a device that can only connect to the 2.4g connection and I cant figure out how to separate them when I connect. It only gives me an all together option not 5g and 2.4g it says that they are the same name and password help please? I have a gateway xfi
CCAndrew
Gold Problem Solver
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25.9K Messages
2 y ago
https://www.xfinity.com/tips/change-wifi-name-password
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97PJ
New Poster
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1 Message
2 y ago
I have the same question. But I don't think we can separate it. It routes automatically. 🤷🏻♀️
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EG
Expert
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90.5K Messages
2 y ago
You need to change the mode, not just the channel;
https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi
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