Rohrbacher060's profile

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1 Message

Wed, Jan 29, 2020 5:00 AM

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Connecting to 2.4

I have a device that can only connect to the 2.4g connection and I cant figure out how to separate them when I connect. It only gives me an all together option not 5g and 2.4g it says that they are the same name and password help please? I have a gateway xfi
CCAndrew

Gold Problem Solver

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25.9K Messages

2 y ago

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1 Message

2 y ago

I have the same question.  But I don't think we can separate it.  It routes automatically.  🤷🏻‍♀️

EG

Expert

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90.5K Messages

2 y ago

You need to change the mode, not just the channel;

 

https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi

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