Visitor
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2 Messages
Connected via WIFI but not showing as connected on any Profile or selection XFI
I have an HP Desktop computer and a Samsung S9 phone, that does not show that it is connected on the WIFI even though it is. I cannot limit my son's internet time because of this. . My other Google Pixel 4A does t he same 80% of the time.
XfinityBillie
Official Employee
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1K Messages
5 m ago
Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. Just to clarify, are you using the xFi app to see if a device is connected? Have you already tried forgetting the WiFi network and then reconnecting?
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