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user_ofypa2
1st Topic

Visitor

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4 Messages

Monday, February 2nd, 2026 2:12 PM

Connected devices

I have over 11 devices connected to the WiFi with xfinity gateway XB8, but the app only shows 5 or 6 devices connected. It shows my iPhone, laptop, and Amazon echo not connected and they have been connected for almost three days now. 

Question

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Updated 

15 hours ago

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EG

Expert

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115.8K Messages

3 days ago

Concern moved here to the Xfinity App help section for assistance.

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XfinityMartyR

Official Employee

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2.9K Messages

15 hours ago

 

user_ofypa2 If you are not seeing all of your devices, and seeing unrecognized devices on your network you may need to disable the MoCA feature on the Xfinity Gateway or have a POE (Point Of Entry) MoCA filter installed on your coax line. 

 

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