Jhardy333's profile

New Poster

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2 Messages

Wed, Jun 10, 2020 10:00 AM

Changing the wireless channels

Hello. My sons gaming headset uses 5ghz channels 149-162. My xb6 router is on 157. I can no longer change the channel using the web interface and the option on the app doesnt exist in advanced settings. I have had to disable the 5ghz network and obviously this isnt ideal. I have chatted with support and that was absolutely useless.

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ComcastJosh

Official Employee

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131 Messages

1 y ago

Hello @Jhardy333  here is how you change the WiFi channels and please let me know if it works for you. Take care!

 

https://www.xfinity.com/support/articles/change-wifi-channel-xfinity-xfi

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