Visitor
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1 Message
Cellular back-up equipment
I no longer see the status of the cellular backup equipment on the app when it checks my home system. I did recently change my system package. Do I no longer have this option? If that's the case, why haven't they asked for the cellular modem and battery?


XfinityDena
Official Employee
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4.7K Messages
4 hours ago
@user_97s2mv I am sorry you are not seeing the equipment on your account. Is the equipment not working?
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