Visitor

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1 Message

Sunday, August 31st, 2025

Can’t view WiFi tab in app…

I can’t view the WiFi tab in the Xfinity app anymore to manage my WiFi setting and devices etc… very frustrating and have tried with multiple agents to no avail.. reset app gateway tried everything nothing works… HELP

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Official Employee

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2.3K Messages

5 hours ago

Good morning Rougia

Happy to help investigate this issue with the app. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

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