J

Wednesday, February 21st, 2024 10:26 PM

Can’t sign into xfinity app so I can’t set up router

Went into the xfinity store today and they told me to call a number to activate my router because my sign in screen was not working. But when I got home the number told me it couldn’t help activate it and I need the app

Official Employee

 • 

1.3K Messages

5 months ago

Hello, Jasondoesstandup. Thanks for reaching our team on Forums regarding your new modem. Are you getting an error message when trying to sign into the Xfinity app?

 

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