U

Visitor

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1 Message

Tue, Sep 6, 2022 1:41 PM

Can’t login Xfinity app

Hi, I had the app for a few weeks and everything worked fine. For some reason I was logged out and can’t log back in — keep getting the same message — “Sorry, that didn’t go as planned”. Would appreciate your help. Thank you! 

Official Employee

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218 Messages

3 months ago

Thank you for contacting us on the forums, @user_d4ba42! I'm sorry that you're having a hard time accessing the app. Have you tried resetting the password?

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