Visitor

 • 

1 Message

Tuesday, September 6th, 2022

Closed

Can’t login Xfinity app

Hi, I had the app for a few weeks and everything worked fine. For some reason I was logged out and can’t log back in — keep getting the same message — “Sorry, that didn’t go as planned”. Would appreciate your help. Thank you! 

This conversation is no longer open for comments or replies and is no longer visible to community members.

Oldest First
Selected Oldest First

Problem Solver

 • 

406 Messages

3 years ago

Thank you for contacting us on the forums, @user_d4ba42! I'm sorry that you're having a hard time accessing the app. Have you tried resetting the password?

forum icon

New to the Community?

Start Here