Contributor
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16 Messages
Can't Login into Mobile App!!!
I can't log into the mobile Android app, every time I try it just resets the page. Everything is updated and I tried deleting app cache and data already.
I'm trying to activate my new modem and if I go to xfinity.com/activate it tells me to download the app.
A very frustrating ordeal!!
Accepted Solution
ZenDawgg
Contributor
•
16 Messages
2 months ago
I figured it out myself because I'm stubborn...
I made Chrome the default browser on my Android, because it was Brave. I'll switch back after I activate my new modem.
I deleted all cache data for Chrome and the Xfinity app.
Do this at your OWN RISK! I'm just telling you what worked for me and I was willing to lose all my stored form data / passwords and reenter them.
Settings | Apps | Chrome | Storage | Clear data (NOTE THIS WILL WIPE OUT OF YOUR STORED FORM DATA & PASSWORDS IN CHROME!!!! - I don't care because I don't use Chrome)
Settings | Apps | Xfinity | Storage | Clear data
Then it let me login to the Xfinity app.
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