New Poster
•
2 Messages
Can't log in
It won't allow me to sign in - it keeps asking me to enable the web browser on my phone, even though I am able to access the internet using the native "Samsung internet" app, Chrome, and Opera. Similar issues by others have been responded to by Comcast who said "uninstall/re-install" or "go search the forums"! The latest version (downloaded today) is no better than any previous versions.
DFJ5259
New Poster
•
2 Messages
5 years ago
0
0
XfinityJosephF
Official Employee
•
26 Messages
5 years ago
We are sorry to hear that you are experiencing difficulties. If you have already tried uninstalling the Xfinity xFi App and reinstalling it, then please try to log in to Xfinity xFi using the following link: http://xfinity.com/myxFi
Please let us know if you still need assistance.
0
0
nrgumano
New Poster
•
2 Messages
5 years ago
When I try to do that, I see a "you're not an authorized user" message, which is the same thing that happens on my phone.
0
0