Frequent Visitor
•
5 Messages
can't get xfi pods please help
have been given the run around from technicians coming to house saying i am qulified to recieve 3 xfi pods and go get them at the store, the store does not know anything about this. sick of getting the runaround. PLEASE HELP
Responses
ComcastHana
Official Employee
•
124 Messages
2 y ago
Hi @sharon2975
Unfortunately, at this time, you can only redeem the recommended pods via the link that was sent in the e-mail with your WiFi Assessment results. Would you be able to check your inbox for that link? Please send me a private message if you have trouble locating that e-mail or if you receive an error while attempting to complete your order.
Thanks,
Hana
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.
0
0
sharon2975
Frequent Visitor
•
5 Messages
2 y ago
thanks for your reply, we never got an email about this, have checked. please have them send it to me so I can redeem. Very frustrated.
0
0