@ckong9 Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. I understand that you are running into some issues setting the home alarm from your iPhone. Can you provide a little more detail about what is happening? You mentioned the connection is erratic, are you connected to Wi-Fi or using cellular data? Is the iPhone an Xfinity Mobile device? The more information you can provide, the better we will be able to assist you.
XfinityBillie
Official Employee
•
4K Messages
27 days ago
@ckong9 Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. I understand that you are running into some issues setting the home alarm from your iPhone. Can you provide a little more detail about what is happening? You mentioned the connection is erratic, are you connected to Wi-Fi or using cellular data? Is the iPhone an Xfinity Mobile device? The more information you can provide, the better we will be able to assist you.
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