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Cannot use Xfinity app with error "Upgrade for This Experience"
I just upgraded my modem to Arris S33 (my own device) using the xfinity app on an Android phone. Everything was good. After the activation, I can use internet. However, I cannot use the xfinity app anymore. Aftwer login , I got redirect to this error page:
In case the photo does not load:
Upgrade for this experience
to access xfinity, you'll need to upgrade your
service/equipment, Text an agent for help.
If you don't have an xFi Gateway and you'are trying to
activate your Xfinity Internet service, go to
xfinity.com/activate.
Sign Out
CCAndrew
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25.9K Messages
5 years ago
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