Visitor
•
3 Messages
Cannot use Xfinity app. Device activation error
I'm having this issue. It happens as soon as I open the app. I'm not able to see any other screen/settings.
When I launch the app I get circle with 3 dots for a second then the screen blinks and I get a circle with three dots again
a couple seconds after the image below:
My modem and service are working just fine. I just can't use the app.
Accepted Solution
CCYvonne
Contributor
•
340 Messages
2 years ago
Hello @user_693a3a You've right just the right place to help you with fixing this issue you are experiencing with the app. Can you please send us a Direct Message with your name and address? -Yvonne
0
user_693a3a
Visitor
•
3 Messages
2 years ago
Direct message sent but I couldnt find your name on the list so I sent it to xfinitysupport .
1
0