C

Visitor

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1 Message

Monday, May 5th, 2025 2:52 PM

cannot see connected devices in app

After your technician replaced my modem due to continuous need to restart for months, I cannot manage my connected devices in the Xfinity App, nor are half my Pods working. I have tried numerous times for live support to no avail.

Official Employee

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2K Messages

1 month ago

Hi there, @cjyagesh I'm very sorry for the trouble you are now having managing your connected devices through the Xfinity APP. Since it's been a few days since you last posted, are you still having issues? If so, please reach back out so I can assist you further.-Richard

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